If you are moving out of your home or business and need to cancel your Georgia Power service, you have a few options to do so. Georgia Power is the largest electric utility company in Georgia, serving more than 2.6 million customers across the state. In this blog post, we will explain how to cancel Georgia Power service online, by phone, or by mail.
Things to Consider Before Cancelling Georgia Power Service
Before you cancel your Georgia Power service, there are some things you should consider:
If you are moving within Georgia Power’s service area, you can transfer your service instead of cancelling it. This way, you can avoid paying an account establishment charge (AEC) at your new address. To transfer your service, go to https://www.georgiapower.com/residential/manage-your-account/start-stop-move.html or call 1-888-660-5890.
If you are moving out of state or switching to another electric provider, you may be eligible for a refund of your security deposit if you have one. To request a refund, call 1-888-660-5890 or visit https://www.georgiapower.com/residential/billing-and-rate-plans/security-deposit.html
If you have any outstanding balance on your account, you will need to pay it before or after your service is disconnected. You can pay online, by phone, by mail, or in person at any authorized payment location. To view your payment options, go to https://www.georgiapower.com/residential/billing-and-rate-plans/payment-options.html
How To Cancel Georgia Power Online
Follow these steps to cancel your Georgia Power online from its website.
- Go to Georgia Power Website and tap on the “Start/Stop Service” option
- Select “What type of customer are you” – Residential or Business. Select by tapping the “Continue” button
- Tap on the “Stop Service” option from the next page
- Log in to your Georgia Power Account by tapping on the “Log in” link from the top
- You can also enter your Account details or number and then hit the “Next” button
- Follow the steps on the next page to confirm your cancelation.
How To Cancel Georgia Power Over The Phone
Almost everybody’s favorite method is to cancel their service over the phone. You know what why? Because calling is the only way to get in direct contact with their team and have a clear conversation about your cancelation. So, that they properly communicate with you about the issue you are facing and provide you the possible solution to overcome the problem or cancel the service.
Georgia Power Customer Service Numbers
- Residential Customer Service: 1-888-660-5890
- Business Customer Service: 1-888-655-5888
- Report A Power Outage: 1-888-891-0938
Make a call to their customer service number and talk with one of their team representatives regarding your cancelation topic and they will help you with this.
How To Cancel Georgia Power Via Live Chat
You can also get the Live Chat feature on Georgia Power Contact Page tap on the Chat button and get connected with their team member on a chat. You can ask questions to cancel your service on a chat.
Frequently Asked Questions
How To Transfer Georgia Power Service To Another Person?
You can also transfer your service to another person if you don’t want to cancel the service. You can start the transfer process online by tapping on the “Start/Stop Service” from Georgia Power Website and then tap on the “Transfer Service” button. By following the steps and adding the details of the person (you wanna transfer service too) you are done.
You can also talk to their team about your transfer process.
How To Contact Georgia Power Customer Service?
You can contact their team by calling on their number at 1-888-655-5888 or via the Live Chat option. Go to their Contact page for getting more details about their contact information.
Canceling your Georgia Power service is easy and convenient if you follow these steps. We hope this blog post was helpful and informative for you. Thank you for choosing Georgia Power as your energy provider.