If you have a Hastings Direct insurance policy and you want to cancel it, you may be wondering how to do it and what are the consequences. In this blog post, we will explain everything you need to know about cancelling your Hastings Direct insurance policy, including the reasons, the process, the fees and the alternatives.
Why cancel your Hastings Direct insurance policy?
There are many reasons why you may want to cancel your Hastings Direct insurance policy. For example, you may have found a better deal elsewhere, you may have sold your car or home, you may have moved to a different country, or you may simply no longer need insurance. Whatever your reason, you have the right to cancel your Hastings Direct insurance policy at any time.
However, before you decide to cancel your Hastings Direct insurance policy, you should consider some factors that may affect your decision. For instance, you should check if there are any cancellation fees involved, how much refund you can get, if there are any implications for your no-claims bonus, and if there are any alternative options that suit your needs better.
How to cancel your Hastings Direct insurance policy?
If you have decided to cancel your Hastings Direct insurance policy, you should follow these steps:
1. Contact Hastings Direct customer service. You can call them on 0333 321 9801 (for car insurance) or 0333 321 9681 (for home insurance) from Monday to Friday 8am-9pm, Saturday 9am-5:30pm and Sunday 10am-5pm. Alternatively, you can email them at customerservice@hastingsdirect.com or write to them at Customer Relations Department, Hastings Direct, Conquest House, Collington Avenue, Bexhill-on-Sea TN39 3LW.
2. Provide your policy number and personal details. You will need to give your policy number, name, address and date of birth to confirm your identity and locate your policy.
3. Explain why you want to cancel your Hastings Direct insurance policy. You will need to tell them the reason for cancelling your Hastings Direct insurance policy and when you want it to end. You can choose to cancel it immediately or at a future date.
4. Pay any cancellation fees and receive your refund. Depending on when you cancel your Hastings Direct insurance policy and what type of policy you have, you may have to pay a cancellation fee and/or an administration fee. You can find out more about these fees in your policy documents or on the Hastings Direct website. If you have paid for your policy in advance and you are entitled to a refund, you will receive it within 10 working days of cancelling your Hastings Direct insurance policy.
Does Hastings Direct Charge Any Cancelation Fees?
This is one of the most important topics that comes to everyone’s mind when it comes to canceling your Hastings Direct Policy. Before making a cancelation, you need to first understand its cancelation policies about cancelation fees.
If we sum up this topic within a few words, then Yes, Direct Hastings charges you up to $45 for canceling your policy with them. But, not for everyone, under some special circumstances, you need to pay a cancelation fee. Let’s take a look below for a better understanding of Hastings car insurance cancellation fees.
1. Cancel your Policy within the cooling-off period (14 days) after your policy starts, then you will charge no cancelation fee ($0) {Applicable on all policies}
2. Cancel your policy after 14 days, then you have to pay $45 as a cancelation fee {Applicable for car, bike, or van policy}
3. Cancel your home policy after 14 days, a cancelation fee of $35 is applicable
4. The company charges you a fee of $45 if you are failed to send them important information that is required at the time of cancelation
5. If you receive a cancellation or price change notice for your YouDrive policy as a result of your driving data, then there is no need to pay any cancelation fee.
What are the alternatives to cancelling your Hastings Direct insurance policy?
If you are not sure about cancelling your Hastings Direct insurance policy or you want to explore other options, here are some alternatives that may suit you better:
1. Change your cover level or excess. If you want to reduce your premium or adjust your cover to suit your needs better, you can change your cover level or excess online or by contacting Hastings Direct customer service.
2. Transfer your policy to another vehicle or property. If you have sold your car or home and bought a new one, you can transfer your existing Hastings Direct insurance policy to your new vehicle or property without paying a cancellation fee. You will only have to pay an administration fee and any difference in premium.
3. Suspend your policy temporarily. If you are not using your car or home for a period of time (for example, if you are travelling abroad or renovating your property), you can suspend your Hastings Direct insurance policy temporarily without paying a cancellation fee. You will only have to pay an administration fee and a reduced premium for the period of suspension.
4. Renew your policy with a different provider. If you are nearing the end of your Hastings Direct insurance policy term and you have found a better deal elsewhere, you can renew your policy with a different provider without paying a cancellation fee. You will only have to pay an administration fee and any outstanding premium for the current term.
Hastings Opening Hours:
Monday to Friday 8 am to 7 pm
Saturday 9 am to 5 pm
Sunday 9 am to 1 pm
Bank Holidays 9 am to 5 pm
How To Cancel Hastings Car Insurance Online?
No, you are not able to cancel your Hastings Direct Policy online, as their company does not provide you with an online cancelation method. However, you can only cancel it by making a call to Hastings Direct Phone Number.
How To Contact Hastings Direct Customer Service?
To get instant support from their team, you can make a call on their customer service number at 0333 999 8904. You can get immediate assistance from their team regarding any issue.
You can contact Hastings Direct Team in the following ways-
- Phone: 0333 999 8904
- Form: Online Customer Complaints Form
- You can go to Hastings Direct Help Page
By writing to their team at-
Hastings Direct
Conquest House
Collington Avenue
Bexhill-On-Sea
East Sussex
TN39 3LW
Conclusion
Cancelling your Hastings Direct insurance policy is easy and straightforward if you follow the steps above. However, before you cancel your Hastings Direct insurance policy, make sure you understand the consequences and consider the alternatives that may suit you better.
We hope this blog post has helped you learn how to cancel your Hastings Direct insurance policy. If you have any questions or feedback, please leave a comment below or contact us directly.
