If you are a Walmart customer who has signed up for a product subscription service, you might be wondering how to cancel it if you no longer need it or want it. Walmart offers a variety of subscription services for different products, such as diapers, pet food, beauty products, and more. These services allow you to save money and time by automatically receiving your products at a regular interval, without having to place an order every time.
However, sometimes you might want to cancel your subscription for various reasons, such as changing your preferences, finding a better deal elsewhere, or simply not needing the product anymore. In this blog post, we will show you how to cancel a Walmart subscription in a few easy steps.
Steps to Cancel your Walmart Subscription
Step 1: Go to Walmart.com and sign in to your account.
Step 2: Hover over the “Account” tab and select “Subscriptions” from the drop-down menu.
Step 3: Find the subscription you want to cancel and click on the “Cancel” button.
Step 4: Confirm that you want to cancel the subscription and click on the “Confirm Cancellation” button.
That’s it! You have successfully canceled your Walmart subscription. You will receive an email confirmation of your cancellation and you will not be charged for any future deliveries of that product. You can also check the status of your subscriptions on the “Subscriptions” page of your account.
Note: If you have a Walmart Plus subscription, which is a membership program that offers benefits such as free shipping, fuel discounts, and more, the cancellation process is slightly different. To cancel your Walmart Plus subscription, follow these steps:
Step 1: Go to Walmart.com and sign in to your account.
Step 2: On the left-hand side, select “Walmart Plus”.
Step 3: Select “Manage membership”.
Step 4: At the bottom of the page, select “Cancel Walmart Plus”.
Step 5: On the next page, select “Cancel membership”. Answer the questions and then select “Cancel membership” once more.
You will receive an email confirmation of your cancellation and you will still have full benefits until the end of the billing cycle.
How To Cancel Walmart Plus Subscription
Want to know how to unsubscribe from Walmart Plus? We will teach you the following ways to cancel your Walmart subscription.
- How to cancel Walmart Plus online via a web browser
- How to cancel Walmart Plus on app
- How to cancel Walmart Plus account by phone
How To Cancel Walmart Plus Membership Online Via a Web Browser
Here’s how to cancel Walmart Plus account online using your web browser.
- Go to the Walmart website and log in to your account.
- Click your name in the top-right corner.
- Select Walmart+ from the dropdown menu.
- Click Manage membership.
- Click Cancel Walmart+ at the bottom of the page.
How To Cancel Walmart Subscription On App
It’s much easier to cancel your Walmart Plus subscription on the Walmart Plus mobile app than on the Walmart website.
Here’s how to cancel Walmart subscription on the mobile app.
- Open the Walmart app on your mobile device and log in to your account.
- Tap Pickup and Delivery on the home screen.
- Click the menu icon (the three lines) at the top-left corner of your screen.
- Choose Walmart+ under Pickups and Deliveries on the window that pops up.
- Your account information will appear. Tap Cancel Walmart+ Trial or Account at the bottom of the page.
After confirming your cancelation, Walmart will notify you that you’re no longer a Walmart+ member. You can continue using your benefits until your current pay cycle ends.
How To Cancel Walmart Plus Free Trial Period By Phone
You can cancel your Walmart Plus free trial or paid membership by calling Walmart Customer Care at (800) 924-9206, available daily from 8 AM to 10 PM CST.
This method is suitable for those with poor internet connections or app malfunctions.
Note: Customer care lines are often busy, meaning you may have to wait for a representative to address your concern.
How to edit a Walmart online order
In some cases, you may not want to cancel an entire order. Instead, you may want to edit the order. For example, you may be only looking to add or remove certain items.
According to Walmart’s website, you can make changes to a delivery or pickup order as long as it’s still in the “processing stage.”
Follow these steps edit an order if the items haven’t yet shipped:
- Log into your Walmart account.
- Select “Purchase History.”
- Select “Edit items.”
After following these steps, you can increase or decrease quantities of items, add or remove goods, or allow or disallow substitutions. You can also choose an alternative store location for pick up or reschedule your time slot for delivery at this stage.
That being said, be careful to notice if the changes you make impact the order’s total cost. Walmart charges a delivery fee for orders under $35, so if you delete something and the order total decreases, it’s because you’ve dropped under $35, and that fee has been added to your total.
How to return a Walmart online order
Have you missed the deadline to cancel your Walmart.com order but still don’t need the item or items purchased? Don’t worry: You may still be able to return your order and get a full refund. Walmart has a 90-day return policy (calendar days, not business days), giving you plenty of time to make your return.
You can either bring your order back to a store to return it or ship it back. Below are the steps explaining both these processes. If you want to return a Walmart order in-store, follow these steps:
- Open your account in the Walmart app or website.
- Select the item you want to return.
- Designate a reason for the return.
- Click “Return to store.”
- You’ll receive a return barcode.
- Review the return refund summary.
- Go to the store’s customer service desk, bring your confirmation email and the item you wish to return with you, and tell the customer service representative you’d like to make a return.
Here’s how to return the item if you want to ship it back:
- Open your account in the Walmart app or website.
- Select the item you want to return.
- Designate a reason for the return.
- Click “Return by mail.”
- You’ll receive a return label to print.
- Package the item with the original packaging and affix the return label.
- Drop the item off at a FedEx or USPS location.
How to cancel a Walmart pickup order
If you’ve scheduled an order for pickup at your local Walmart and want to cancel it, log into your Walmart account. From your account, select “Purchase History” and then locate the order you want to cancel.
Scroll to the bottom of the order page — if it’s still possible to cancel, you can select “Request Cancellation.”
If it’s too late to cancel, you’ll have to wait until you receive your order from Walmart and then head to the store to request a refund.
Now, let’s say you don’t want to cancel the pickup order but simply want to switch the pickup location to a store that’s more convenient for you.
No problem. You can adjust the pickup location as long as the order is still in the processing stage. Here’s how it’s done:
- Log into your Walmart account.
- Select “Purchase History.”
- Select “Edit items.”
- Designate a different local store for pick up.
How long do you have to cancel a Walmart online order?
While it’s possible (and pretty easy!) to cancel a Walmart online order, you’ll have to do it quickly.
The retailer allows just 30 minutes for you to request a cancellation after placing an order, so act fast.
What to do if “Request cancellation” isn’t available
If the “Request Cancellation” button isn’t available, you still have options.
If you’ve just missed the deadline, you might still try canceling through Walmart customer service.
You can call them directly at 1-800-925-6278 (1-800-WALMART) to see if they can stop the order.
Unfortunately, if the order has already been shipped, even an in-person customer service representative won’t be able to help you. If it’s already been shipped, you can wait for the package to arrive at your home and then initiate a return.
Frequently Asked Question
Does Walmart Plus Have a Monthly Fee?
Walmart Plus offers a subscription service with a monthly or annual fee, depending on your chosen plan. Monthly membership fees are $12.95, while annual subscriptions are $98. You save $57.40 on the annual subscription.
A Walmart subscription plan gives members various benefits, including free grocery delivery service, fuel discounts, early access, Walmart rewards, and member prices. Subscription fees and benefits can change, so it’s best to check Walmart’s website for the latest information.
Why Can’t I Cancel My Online Walmart Order?
Here are some reasons you’re having trouble canceling your online Walmart order.
- Walmart is already preparing or shipping your order: In these situations, you won’t be able to change your order online. You’ll have to wait until you receive the items and return them if you no longer need them.
- There may be a system delay: Sometimes it can take a few minutes for the order to appear in your account. Try waiting a few minutes and checking again later to cancel your order.
- There’s a technical issue with the website or app: A technical issue with the Walmart website or mobile app can prevent you from canceling your order. In this case, contact Walmart customer service for further assistance.
If none of these reasons apply and you still can’t cancel your Walmart order online, it’s best to contact customer service for further assistance.
How Do I Remove My Credit Card From Walmart Online?
Here’s how to remove your credit card from Walmart online without going to the local store.
- Go to the Walmart website via a browser or open the Walmart app on your mobile device.
- Log in to your account.
- Go to your account settings or payment options.
- Look for the Manage payment methods or Edit payment options option.
- Find the credit card you want to remove and select Remove.
- Confirm that you want to remove the credit card.
After completing these steps, Walmart will remove the credit card from your account. If you have any issues or need further assistance, contact Walmart customer service for help.
Can You Cancel Walmart Plus Anytime?
Yes, you can cancel your Plus subscription at any time. You can cancel it immediately or wait until the end of your pay cycle, depending on your preference. If you cancel in the middle of a billing cycle, you won’t receive a refund for the remaining days. Thus, you must ensure you plan your cancellation accordingly.
We hope this guide has helped you learn how to cancel a Walmart subscription easily and quickly. If you have any questions or feedback, please let us know in the comments below.
