Pura is a smart fragrance dispenser that lets you customize your home scent with a variety of fragrances and control it with your smartphone. Pura also offers a subscription service that allows you to save 20% on every fragrance order and get free shipping.
How To Change The Shipping Date Of Pura Order?
If you have an upcoming delivery from Pura but you want to change the date of its shipping, then it is possible with the help of the following steps.
1. Launch the Pura app on your device and log in to your account.
2. Head to the Deliveries tab present at the bottom of the screen.
3. At the top right corner of the screen will be three dots, click on them, and select the Edit Ship Date option.
4. Next, enter the ship date that you would like to change into and then click on the Save button.
The changes shall be applied to your order and it will be shipped on the date that you have provided there.
How To Manage Pura Subscriptions?
If you want to manage your subscriptions purchased on Pura, you can do that by heading to your account on their website or application where you can edit or swap your fragrances, cancel your subscription or change your delivery schedule as well.
However, if you are not satisfied with Pura or want to switch to another scent provider, you might want to cancel your subscription. In this blog post, we will show you how to cancel your Pura subscription in 5 easy steps.
Step 1: Open the Pura app and go to the Deliveries tab.
The first step to cancel your Pura subscription is to open the Pura app on your smartphone and go to the Deliveries tab. This is where you can see your upcoming fragrance orders and manage your subscription preferences.
Read: How to Cancel Hotstar Subscription
Step 2: Click on the three dots in the top right corner, then click Unsubscribe.
The next step is to click on the three dots in the top right corner of the Deliveries tab. This will open a menu with several options, such as Edit Delivery Date, Swap Fragrances, and Unsubscribe. Click on Unsubscribe to proceed with the cancellation process.
Step 3: Confirm you are unsubscribing from the correct fragrances by checking what is listed on your screen. If everything looks right, click Next.
The third step is to confirm that you are unsubscribing from the correct fragrances by checking what is listed on your screen. You will see the names and images of the fragrances that you have ordered and are subscribed to. If everything looks right, click Next to continue.
Step 4: To help Pura improve their subscription experience, please select a reason why you are unsubscribing, then click Next.
The fourth step is to select a reason why you are unsubscribing from Pura. This will help Pura improve their subscription service and offer better products and features in the future. You can choose from several options, such as:
– I don’t like the fragrances
– Found a better deal elsewhere
– I don’t use Pura enough
– I have too many fragrances
– Want to try something different
– Other (please specify)
After selecting a reason, click Next to move on.
Step 5: Click Confirm to unsubscribe. Click Close to complete your cancellation.
The final step is to click Confirm to unsubscribe from Pura. You will see a confirmation message that says “You have successfully unsubscribed from Pura”. Click Close to complete your cancellation and exit the app.
Congratulations! You have just canceled your Pura subscription in 5 easy steps. You will no longer receive any fragrance orders from Pura or be charged for them. However, you can still use your existing fragrances and device until they run out or stop working.
How To Contact Pura Customer Service?
If you have any issues or queries related to your subscription or order from Pura, then you can feel free to contact their customer support through the phone.
For this, you will be required to dial the number 385 273 0262 on your phone and you will be connected to one of their customer support representatives who you can talk to and discuss whichever matter you have with them.
Remember that the customer care service is available only on weekdays, that is, from Monday to Friday, and the timings for the service are from 8 am to 5 pm MST.
Alternatively, you can also connect with Pura customer service via email for which you just have to compose your email mentioning the reason you want to contact them as well as your important personal and subscription details.
Make sure that you mention the issue in your email’s subject and then send this email to the official customer service address of Pura which is support@trypura.com. You will soon hear from them once they check your email.
The third option by which you can contact the customer service of Pura is their online chat support service. Yes, you can have a live chat with one of the representatives of Pura customer service for which you need to head to the official website of Pura, and at the bottom right corner of their Contact Page will be a live chat icon, click on it and start your chat with their agent. They will assist you with whatever you want to know or do.
If you ever change your mind and want to resubscribe to Pura, you can do so at any time by visiting their website or app and choosing your favorite fragrances again.
